StaffingPredictive AnalyticsOperations

AI-Powered Staffing for Summer Festival

Scandinavian Festival Co · Music festival (30,000 attendees)

See more solutions for Event Industry →
22%
reduction in staffing costs
85%
faster planning cycle (weeks to days)
0
critical understaffing incidents (vs 12 previous year)

The Challenge

Manual staffing planning took weeks and still resulted in overstaffing some areas while leaving others understaffed. Last-minute changes caused chaos, and historical data was scattered across spreadsheets.

The Solution

  • Built predictive staffing model using historical attendance and weather data
  • Created real-time adjustment dashboard for day-of operations
  • Automated shift notifications and swap requests via mobile app
  • Integrated contractor invoicing based on actual hours

Related case studies

Customer SupportAutomationMultilingual

Automated Support for Nordic Conference Series

Nordic Events Group · Conference organizer (5,000+ attendees/year)

The support team was overwhelmed with repetitive questions before each event—ticket changes, venue directions, schedule inquiries. Response times exceeded 48 hours during peak periods, leading to frustrated attendees and stressed staff.

73%
of inquiries handled automatically
<5 min
average response time (from 48h)
2 FTE
support capacity freed up for VIP handling

Ready to create similar results?

Book a 20-min intro